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Domain Search
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| Please use the form above to check the whois database to see if your domain is available. |
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Stormwire Guarantee
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| We are serious about customer satisfaction, features, and uptime. We offer the following guarantee: |
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14 Day Money Back |
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99%+ Server Uptime |
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24x7 Technical Support |
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Frequently Asked Questions |
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Here are answers to many of the frequently asked questions. you will find various questions and their answers concerning everything from starting out to scripting support. This page should definitely be a resource to all webmasters.
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Getting Started:
How do I use my web based control panel, cPanel ?
We have complete online tutorials to teach you. They are located at the following url: Tutorials Here
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How do I configure my POP3 email client ?
We have complete online tutorials to teach you. They are located at the following url: Tutorials Here
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How do I access and use webmail for my email addresses ?
We have complete online tutorials to teach you. They are located at the following url: Tutorials Here
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How do I upload my web site to the server using FTP ?
We have complete online tutorials to teach you. They are located at the following url: Tutorials Here
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How do I publish my web site to the server using MS FrontPage ?
We have complete online tutorials to teach you. They are located at the following url: Tutorials Here
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Domain Transfers:
What should the main page of my web site be named ?
In order to transfer your domain name, please see the tutorials located at the following url: Tutorials Here
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How do I know what my name servers are ?
This information will be emailed to you in your welcome email once your account has been setup with Stormwire.com.
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How long does it take to transfer or register a Domain Name ?
Once you have contacted your registrar and made the necessary Name Server (DNS) changes, it should only take 24-72 hours for the transfer to take place.
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Can I access my domain address with or without the "www" ?
Yes, you will be able to access the domain address with or without the "www" in front of the domain name.
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Billing & Cancelations:
How do I update my personal & credit card details ?
Please go to the "My Account" section of this web site at the following url: My Account
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How do I cancel/terminate my hosting account ?
Please go to the "My Account" section of this web site at the following url: My Account
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Account Add-ons & Upgrades:
How much is additional bandwidth in case I go over ?
If you go over your monthly limit, you can upgrade your hosting account at the following url: My Account
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How much does extra storage space cost for my hosting account ?
If you require additional storage space, you can upgrade your hosting account at the following url: My Account
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Scripting Support:
What is CGI access ?
CGI scripts (Common Gateway interface) are used to provide things like counters, form responses, guest books, and many other things.
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What languages are currently supported in CGI ?
Shell, Bourne,and Perl are all supported and available for you to make use of with your hosting account.
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Do you provide a CGI-BIN personal directory ?
Yes, every account with Stormwire.com gets it's own personal CGI-BIN to install your scripts into.
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What version of Perl is installed on the server ?
To find out which version of Perl the server currently has, please login to your cpanel and view your account specs.
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What is the path to Perl ?
To find out the exact path to Perl, please login to your cpanel and view your account specs.
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What is the path to Sendmail ?
To find out the exact path to Perl, please login to your cpanel and view your account specs.
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Do you allow shell access with my hosting account ?
Unfortunately, we no longer allow any type of commandline access on any of our shared or reseller hosting account.
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Other Information:
Are MIME types defineable ?
Yes, you can define your own MIME types. This is a feature of your control panel, so you can manage it from there.
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Will I have access to my raw log files ?
Yes, you will have access to your logs. This is a feature of your control panel, so you can manage it from there.
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Do you provide password protection to folders ?
Yes, we provide this password protected directories. This is a feature of your control panel, so you can manage it from there.
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What should the main page of my web site be named ?
The main page of your web site should be called: index.htm, index.html, index.php, or some other derivative of index.
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Do you allow SPAM ?
No, under no circumstance do we allow any sort of unsolicited or commercial emailing of any kind.
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Are your servers monitored ?
YEs, our servers are monitored every 90 seconds around the clock. If there is an issue, rest assured that we are already fixing it.
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Which web server do you run ?
All of our servers run the most up to date version of Apache, which is one of the most stable & reliable today.
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