Stormwire.com has a responsibility to protect each and every client, and to provide the best services possible. The following guidelines were designed to ensure these obligations are met for all clients of Stormwire Internet Services, LLC. Please read through this page and make sure that you understand, and agree with, all points listed. Also, if you are a current client of Stormwire Internet Services, LLC (by continuing to pay your monthly fee) it is your responsibility to check back to this page every 30 days and check for any important or relevant updates.
Web Site Content:
All services provided by Stormwire.com may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Stormwire.com from any claims resulting from the use of the service which damages the subscriber or any other party. All pornographic content and sex-related merchandising is prohibited on all Stormwire.com servers. This includes sites that may infer sexual content or links to adult content elsewhere. Stormwire.com will be the sole arbiter in determining violations of this provision. Also prohibited are sites that promote any illegal activity or present content that may be damaging to Stormwire.com servers or any other server on the internet. Links to such materials are also prohibited.
Peer-to-Peer File shares
Virus programs of any kind
FTP Sites for large downloads
Spam Supporting Material (email lists)
Hacking programs of any kind
Copyrighted File Storage or Downloads (ie: mpg or mp3)
Please note that we have a ZERO TOLERANCE for any of the content listed above. For the security of the server, as well as the other clients on the server, any violation of this policy will result in immediate suspension or termination without prior notice. Stormwire.com will be the sole arbiter as to what constitutes a violation of this provision. If you have content which you feel is questionable, please contact us.
SPAM & Phishing:
Spamming, the sending of unsolicited email, or the selling of spam supporting material from a Stormwire.com server is strictly prohibited. Using an email address or domain that is maintained, located, or referencing any account on a Stormwire.com machine is strictly prohibited. Stormwire.com will be the sole arbiter as to what constitutes a violation of this provision. This includes any and all phishing activities as well.
If a client of Stormwire.com is found to be at fault for breaking our SPAM policy, your account will be completely suspended without any prior notice and a fine of 25.00 will be charged immediately to the c.c. on file for administrative services rendered to your account to correct any issues that you have caused. The second violation will result in an immediate termination of your account and a complete loss of data.
Please note that we take SPAM very seriously and we simply do not allow it for any reason. If you have any doubts what so ever regarding this, please feel free to contact us directly and ask before you send. All servers are currently set with a hard limit of 100-300 emails per hour, per domain. If you have a mailing list with more subscribers then the max limit for your server you will need to break the list down into batches to completely send out.
It is the sole responsibility of the client to do all back ups of their site. If, in the unfortunate event, something happens to your files, it is your responsibility to have a local copy of your files. Stormwire.com is not held liable, in any way, for any files, money, time, effort, etc... lost due to this unfortunate event. Furthermore, if your files are lost, we will attempt to restore them as a gesture of good faith, but make no promises what so ever about whether the files can be retrieved successfully or up to date. Summary: All backups are the client's responsibility. Further Information
Any attempt to undermine, cause load issues, cause harm to a server, or customer, of Stormwire.com is strictly prohibited. Immediate account suspension or termination may occur of Stormwire.com deems you or your site a risk to the server or to other clients. No notice will be provided prior to suspension if your site is found to be exploited or causing issues of any kind on the server.
The client must be 18 years of age to obtain hosting service from Stormwire Internet Services, LLC.
IP Address Usage:
Stormwire.com owns all IP addresses and reserves the right to remove, modify, or delete any and all of these static IP numbers at any time, with or without prior notice. Please understand that Stormwire.com goes to great lengths to ensure that IP address changes are few and far between but they do occur on occasion.
We guarantee a 99% uptime for all servers. However, Stormwire.com shall not be held responsible for any claimed damages, including incidental and consequential damages, which may arise from Stormwire.com's servers going off-line or being unavailable for any reason. Furthermore, Stormwire.com is not responsible for any claimed damages, including incidental or consequential damages, resulting from the deletion, modification, or corruption of any web site from one of Stormwire.com's servers. All damages shall be limited a partial or complete refund of the last invoice paid, with a limit of 12 months pre-paid service. No additional damages may be saught other then your last invoice paid. Stormwire.com reserves the right to be the sole judge in terms of acceptable use and downtime. Stormwire.com reserves the right to refuse, cancel, or suspend service at our sole discretion. Failure to follow any term or condition will be grounds for immediate account deactivation.
IRC & Server Processing:
We do not allow IRC or IRC bots to be operated on our servers. We do not allow eggdrops to be operated on our servers. We do not allow BNC to be operated on our servers. please ensure that you adhere to this policy, as immediate termination will occur if your account is found running any of these.
Domain Name Renewals:
If Stormwire.com registered your domain then domain registration renewals will occur automatically up to 1 month prior to your renewal date as long as your account is current and in good standing. The cost is $19.00/year, and the term is 1 year. If you register a domain through us and you leave Stormwire.com's services within that year, it is your (the customer's) responsibility to submit a support request at the following url to have it renewed at the $19.00/year price or it will not be renewed at all.
This means that if you terminate your account with us, and we are your original registrar, your domain will expire and be released for re-registration if you do not submit the support request to renew and pay in full. Automated domain renewals, for which we are the original registrar, only occur for current clients who have an account in good standing.
Stormwire.com does NOT renew any domains that have been registered via Cyberland-USA.com, Americashost.com, or Rockhosting.com automatically. If your domain name was registered with any of these sites (prior to Stormwire.com's acquisition of them) then it is up to you to either renew the domain on your own or submit a request ticket for us to renew the domain for you. There are no refunds on a domain that has allready been auto-renewed or registered.
Our registry (enom.com) will automatically send notifications to the administrative contact's email address notifying you of impending domain expiration. Typically, the registry sends these notifications at 90 days, 60 days, 30 days, 14 days, and the day of prior to the domain name's expiration. Thus, please ensure that you always keep a working email address on file with the registry so you receive those notifications. Please understand that it is the always the client's responsibility to ensure their domain names continue to be renewed whenever they are about to expire.
Refusal of Service:
We reserve the right to refuse, cancel, or suspend service at our sole discretion. All Sub-Networks, distributive hosting sites and dedicated servers of Stormwire.com must adhere to the above policies. Failure to follow any term or condition will be grounds for immediate account deactivation. Stormwire.com reserves the right to deny the refund of any monies paid thus far if these policies are broken.
When you clicked the "I Accept" button on the order form, or by continuing to pay your automated monthly renewal fees, you agree to be bound by, and to comply with this agreement, the billing policy, and the Terms of Service agreement. Paying your monthly fees, or completing the sign up process for a new account constitues an agreement, just as if you had signed it and is the legal equivalent of your hand-written signature on a contract. This terms of service agreement applies to all clients of the following subsidiaries of Stormwire Internet Services, LLC:
Each of the Data Centers we choose utilizes fully redundant power, air conditioning, as well as network uplinks, and core routing equipment. This allows us to ensure we are providing only top-notch service to our customers, and keeping servers cool and online with low latency transport
User Friendly Control Panel
Stormwire.com uses the latest version of cPanel and WHM. This control panel is the premier choice for web hosting providers. With tools to manage every aspect of your hosting account, you will surely be impressed with all our control panel has to offer. Webmail, blogs, e-commerce, and more !
True 24 x 7 Support
Stormwire.com understands that whether you are just starting out on the web or you are already a webmaster, you need a customer friendly support team to back you up 365 days per year. We have an entire team of extremely friendly and dedicated technicians who are available 24 hours a day.
Additional Web Services
We are a one stop shop for all of your Internet needs. Our wide selection of services include the following: Custom web site development, Domain name registration, Search engine optimization & submission, Pay-per-click marketing campaigns, Secure certificates, and more.
We are serious about customer satisfaction, features, and up time. We offer the following guarantee: