Frequently Asked Questions

Here are answers to many of the frequently asked questions. you will find various questions and their answers concerning everything from starting out to scripting support. This page should definitely be a resource to all webmasters.

Domain Transfers:

How do I know what my name servers are ?

This information will be emailed to you in your welcome email once your account has been setup with Stormwire.com.

How long does it take to transfer or register a Domain Name ?

Once you have contacted your registrar and made the necessary Name Server (DNS) changes, it should only take 24-72 hours for the transfer to take place.

Can I access my domain address with or without the www ?

Yes, you will be able to access the domain address with or without the "www" in front of the domain name.

Billing & Cancellations:

How do I update my personal & credit card details ?

Please go to the "Update Billing" section of this web site at the following url: Update Billing

How do I cancel/terminate my hosting account ?

Please go to the "Cancel Account" section of this web site at the following url: Cancel Account

Account Add-ons & Upgrades:

How much is additional bandwidth in case I go over ?

If you go over your monthly limit, you can upgrade your hosting account at the following url: My Account

How much does extra storage space cost for my hosting account ?

If you require additional storage space, you can upgrade your hosting account at the following url: My Account

Scripting Support:

What is CGI access ?

CGI scripts (Common Gateway interface) are used to provide things like counters, form responses, guest books, and many other things.

What languages are currently supported in CGI ?

Shell, Bourne,and Perl are all supported and available for you to make use of with your hosting account.

Do you provide a CGI-BIN personal directory ?

Yes, every account with Stormwire.com gets it's own personal CGI-BIN to install your scripts into.

What version of Perl is installed on the server ?

To find out which version of Perl the server currently has, please login to your cpanel and view your account specs.

What is the path to Perl ?

To find out the exact path to Perl, please login to your cpanel and view your account specs.

What is the path to Sendmail ?

To find out the exact path to Perl, please login to your cpanel and view your account specs.

Do you allow shell access with my hosting account ?

Unfortunately, we no longer allow any type of commandline access on any of our shared or reseller hosting account.

Other Information:

Are MIME types definable ?

Yes, you can define your own MIME types. This is a feature of your control panel, so you can manage it from there.

Will I have access to my raw log files ?

Yes, you will have access to your logs. This is a feature of your control panel, so you can manage it from there.

Do you provide password protection to folders ?

Yes, we provide this password protected directories. This is a feature of your control panel, so you can manage it from there.

What should the main page of my web site be named ?

The main page of your web site should be called: index.htm, index.html, index.php, or some other derivative of index.

Do you allow SPAM ?

No, under no circumstance do we allow any sort of unsolicited or commercial emailing of any kind.

Are your servers monitored ?

YEs, our servers are monitored every 90 seconds around the clock. If there is an issue, rest assured that we are already fixing it.

Which web server do you run ?

All of our servers run the most up to date version of Apache, which is one of the most stable & reliable today.

FIND A DOMAIN

From $19.00/year
From $19.00/year
From $19.00/year
From $19.00/year

Hosting Account Features

Network Information

Each of the Data Centers we choose utilizes fully redundant power, air conditioning, as well as network uplinks, and core routing equipment. This allows us to ensure we are providing only top-notch service to our customers, and keeping servers cool and online with low latency
transport

User Friendly Control Panel

Stormwire.com uses the latest version of cPanel and WHM. This control panel is the premier choice for web hosting providers. With tools to manage every aspect of your hosting account, you will surely be impressed with all our control panel has to offer. Webmail, blogs, e-commerce, and more !

True 24 x 7 Support

Stormwire.com understands that whether you are just starting out on the web or you are already a webmaster, you need a customer friendly support team to back you up 365 days per year. We have an entire team of extremely friendly and dedicated technicians who are available 24 hours a day.

Additional Web Services

We are a one stop shop for all of your Internet needs. Our wide selection of services include the following: Custom web site development, Domain name registration, Search engine
optimization & submission, Pay-per-click marketing campaigns, Secure certificates, and more.

STORMWIRE GUARANTEE

We are serious about customer satisfaction, features, and up time.
We offer the following guarantee:

30 Day Money Back
99% + Server Up time
24x7 Technical Support

Latest News

New Site Launched

Welcome to the new face of Stormwire.com. New plans, lower prices, plus the same great customer support & account uptime!

Control Panel Update

We are pleased to offer the most up-to-date version of cPanel and WHM available.

Customer Testimonials

We use these guys as our preferred web hosting provider. If you want the best service and the most from your money you should suse Stormwire.com! We highly recommend you Brent G.

- Brent G.

They are the best provider I have worked with in my 5 years in the industry. I have zero downtime and the administration staff always responds to my requests instantly Brandon Bowman

- Brandon Bowman

We have had many web site hosts and none have been more reliable or responsive as Stormwire.com. They are able to put up with the massive bandwidth our sites use! Wil

- Wil

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